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T&C's

Deliveries

All deliveries will be sent out recorded delivery via Royal Mail and will be dispatched same day if ordered before 1pm.

Dispatch of your order may occasionally be delayed further than the above due to the following...
Busy periods (sale/product launch/Christmas), due to increased volumes of orders, there may be an additional delay of up to 48 hours in dispatching your order.

Returns & Refunds

If for any reason you are not completely satisfied with your online purchase from us, you can return the item or items to us in their original condition in accordance with the policy below. We will issue a refund via the payment method you originally used. Please allow up to 7 days for your refund to be processed.

Returns Period and Cancelling Your Order
Under EU legislation, and the Consumer Contracts Regulations, you have the right to cancel your order for items purchased from us and delivered to you within the EU, for a refund.
You can return your order for refund -  You must inform us within 14 days of receipt of your goods if you wish to make a return or an exchange.  You can do this either by delivering the goods back to us as per our returns process, or emailing us at hello@daisymaeboutiqueni.co.uk - to tell us of your intention to make a return or exchange. You can choose either of these options, however we must be informed within the 14 day timeframe.

If you wish to cancel your order, in line with the Consumer Contracts Regulations, please contact us via email, quoting your order number, stating your wish to cancel your contract and your intention to return all goods to us in original saleable quality. Emails must be sent to hello@daisymaeboutiqueni.co.uk and must reach us within 14 days of receipt of the goods.  Goods must then be returned to us within 14 days of the date of your email.
Delivery charges are not refundable unless the goods are faulty or incorrect.

Please note: The returned goods are your responsibility until they reach us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods in event of loss or damage.

 

Our Returns address is:

Daisy Mae Boutique, 3 Bell House Lane, Coleraine. BT52 1ED

Countries we deliver to
We deliver to most countries in the world.  If you have a working postal service where you live, chances are we can deliver to you!  Please email us if you can't see your country listed in the delivery destination chooser at checkout.  Large international shipments may be split into smaller parcels where applicable due to weight and volume restrictions.

 

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